Dallas Class Schedule
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Introducing SMART Shelters
8:00AM - 10:00AM
Examines the evolution of animal control and sheltering practices and introduces the SMART (Saving More Animals Responsibly Together) framework as it applies to intake decisions, public safety considerations, and community-based animal services.
Dropping the Dog Catcher and the Pound(s)
10:00AM - 11:00AM
Explores how public perception and communication impact officer effectiveness, compliance, and community trust.
Verbal De-Escalation: Stepping Back from the Edge
11:00AM -12:30PM
Provides practical communication tools for managing emotionally charged encounters involving animals and the public.
Dog Breed Identification Showdown
1:00PM - 2:00PM
Interactive session addressing challenges and limitations of visual breed identification and implications for enforcement and reporting accuracy.
AI in Animal Welfare
2:00PM - 3:00PM
Introduces practical applications and ethical considerations of artificial intelligence tools in animal control operations and administrative tasks.
Unleashing Laughter: The Benefits of Humane Humor
3:00PM - 4:30PM
Examines how appropriate humor and positive workplace culture support resilience and reduce occupational stress in animal control professions.
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Keep it Humane in Person Training
Instructor - Daniel Ettinger
Monday April 13, 2026
8:00AM - 4:30PM (8 hours of CE)
Location:
TDB
Free